Good Services: How to Design Services That Work
- 书名：Good Services: How to Design Services That Work
- 作者： Louise Downe
- 格式：EPUB,MOBI,AZW3
- 时间：2024-07-21
- 评分：
- ISBN：9789063695439
内容简介：
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
作者简介：
下载地址：
标签：
文章链接：https://www.dushupai.com/book-content-50831.html(转载时请注明本文出处及文章链接)
- 上一篇： 美国环境史学研究
- 下一篇： 法医病理学器官检查和取材
读书评论：
更多
-
Ramipasu10-03一般来讲我特别不喜欢读同类书，因为很多时候大概就是一篇medium可以总结的质量。这本至少有超越expectation, 主要是例子举得很不错。有些key points确实会让人突然反思下自己design里有没有做到，是否可以用她的小撇步提升一下。
-
Regina Phalans02-01适合政府部门的公共服务设计，有些建议还是挺具体的 有一定的参考价值
猜你喜欢：
-
2024-06-183 -
2024-06-185 -
2024-06-186 -
2024-06-185 -
2024-06-184 -
2024-06-188 -
2024-06-187 -
2024-06-185